ABOUT US AND YOUR INFORMATION
WHAT INFORMATION DO WE HOLD ON YOU?
Your details are collected by us when you request a product, service, offers or news from us via our website, emails, telephone conversations, and written and verbal communication. The information that you provide us with may be supplemented with other information that we obtain from our dealings with you.
WHAT DO WE DO WITH THE INFORMATION?
Personal information gathered in the normal course of business is primarily used by us to provide the products, services, offers or news you have requested and also for administration purposes, specifically:
to confirm identification when you contact us
to track activity on our website
to keep you informed of any special offers or promotions that we believe might be of particular interest to you
to improve and monitor our customer service to you
to communicate with you in the event that any products or services you have requested are unavailable
for market research
for statistical analysis, including automated techniques
to review the conduct of and to administer/operate your accounts
for record-keeping purposes
the prevention of crime and fraud.
We may contact you by post, email or telephone for these purposes.
DISCLOSURE OF YOUR INFORMATION TO SERVICE PROVIDERS
Cookies are small text files which are stored on your computer, mobile phone or device. These may be placed on your device when you visit a website or open a marketing email. Cookies are used for a variety of reasons, such as to remember your preferences when you visit our site, tailor your visit, monitor traffic to enable us to improve our site, or to ensure we remember the contents of your shopping basket when you next visit our site.
WHAT IF YOU DO NOT WISH TO RECEIVE DETAILS OF OFFERS FROM US?
You can opt-out at any time from emails from us by clicking the relevant link on the email, form or screen, by emailing email@example.com
CHANGING YOUR PERSONAL INFORMATION
If you believe that your details are incorrect or if you wish to remove your details from our database then please contact us at firstname.lastname@example.org.